Registration SM24610 · in-house

The Taylor Reach Group, Inc.

Status: closed by lro24 May 2017 to 31 January 2020Topic: Enterprise software and IT servicesSource datasetReport an error on this page

Communications: 2; 1 offices contacted
Lobbyists: 2
Linked agenda items: 0; Published links only
Linked applications: 0; Published links only

Who

Client: The Taylor Reach Group, Inc.
Registrant: Colin Taylor
Type: in-house
Status: closed by lro
Dates: Approved 24 May 2017; 24 May 2017 to 31 January 2020
Topic (lobbyTO): Enterprise software and IT services (assigned by a decision model from the registration text)

Subject matter

Procurement
Technology
Transit / TTC

Source: City of Toronto Lobbyist Registry (open data). Dataset page.

Particulars

Call centre, contact centre and customer experience consulting. Expertise in centre/CX design, operations, management, technology acquisition, outsource suitability, process improvement, KPI's, Workforce Management, quality managements including CSAT, NPS

Automated summary of the registration text

Registered, communicating about call centre, contact centre and customer experience consulting, including centre/CX design, operations, management, technology acquisition, outsource suitability, process improvement, KPI's, Workforce Management, quality managements including CSAT, NPS

Generated from the registration text only. Read the particulars for the registrant's own words.

Lobbyists

Organisations named

The Taylor Reach Group, Inc. (Client)

Communications

Communications per month

2017-09 to 2017-09

2 communications

How and with whom

By method · 2 meetings

By office holder

Most-contacted offices

Toronto 311City staff2

Offices contacted· 1 row

Office	Office holder type	Communications	Meetings	Last contact
Toronto 311	City staff	2	2	22 September 2017

All communications· 2 rows

2 communications recorded
Date	Office	Office holder (as recorded)	Member's office	Method	Lobbyist
22 September 2017	Toronto 311	— City staff	—	Meeting	Colin Taylor
22 September 2017	Toronto 311	— City staff	—	Meeting	John Cockerill

"Member's office" is the member of council whose office was contacted (the member or their staff), resolved from the office holder name and office recorded in the registry.

Linked agenda items

No published links to agenda items.

Linked development applications

No published links to development or Committee of Adjustment applications.